Resources for current students enrolled in the HVAC/R Service Technician Training Program.
Student Conduct Rules
Students are responsible for knowing and obeying the published rules and regulations of the training center.
We encourage all students to express any issues or concerns with the Training Coordinator or Instructors.
The training center shall promote equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity. The staff strives to meet and exceed student expectations in handling complaints and grievances. Should a student feel that his/her concerns have not been handled appropriately he/she can submit their concerns in writing to the Executive Director. The Executive Director will attempt to provide the assistance necessary to address the problem and will respond in writing to the student. Such a decision may be appealed, in writing, by the student. Unresolved issues can be reported to the Workforce Training and Education Coordinating Board 128 Tenth Avenue SW, Olympia, Washington 98501, firstname.lastname@example.org or the Council on Occupational Education, 7840 Roswell Road Building 300 Suite 325 Atlanta, GA 30350, council.org.
On Campus Safety
Please refer to the following links:
Health and Safety
- In case of a building evacuation, follow the evacuation routes posted at each entry/exit. Please calmly meet across the street in the Salvation Army parking lot and remain for a head count from staff.
- Know where ALL your fire extinguishers are located throughout the building.
- Know where the main gas shutoff valve is located in the lab which shuts down all gas running to your lab equipment.
- Remember the first aid kits are located above the break area sink and in the office, and to report any injury, big or small, to your instructor
- Remember to put away all tools and supplies used each day, and put panels back on units.
- Keep the floor clean and clear of debris to help prevent falls.
- Ladder safety, ladder safety, ladder safety- falling hurts!
- Safety glasses are to be worn at all times in the lab, no exceptions!
On-Going Operation and Maintenance
The Northwest HVAC/R maintains adequate, safe, and clean facilities with appropriate supporting utilities for classrooms, hands-on lab, offices, rest rooms, student break area, back parking lot, and building front.
The technical infrastructure consists of a secured network for staff and instructors with ongoing maintenance from a professional computer resource subcontractor. Students have access to a secured wifi network for Internet usage and access to instructor assignments. The program does not provide distant learning courses.
Facility maintenance personnel are sub-contracted for janitorial needs of all rest rooms, offices, and classrooms, landscaping, snow plowing, flooring, and all repairs or replacement of equipment that require a permit from the City of Spokane. Preventive maintenance of equipment is performed by instructors and students when the task is relative to the HVAC/R curriculum and qualifies for lab project credits.
Equipment and supplies are adequate for the daily operations of the building and HVAC/R program. The Northwest HVAC/R maintains purchase order accounts with local providers to assure on demand pickup or delivery of supplies when needed, to avoid disruption of daily student activities.
The building occupancy received its City of Spokane certification under the 2009 International Building Code and is exempt from the Washington State sprinkler requirement for commercial buildings. The hands-on lab consists of a 24 hour fire detection system. The building maintains a 24 hour security system. Both systems are monitored by a third party and the local fire and police departments. Annual inspections are performed by the local fire department for building egress compliance and proper storage of hazardous materials. All fire extinguishers are inspected, maintained, and tagged every 12 months by General Fire company.
The plan is evaluated at least once per year by new employees, and instructors and staff to review student feedback and make revisions as-needed.