Northwest HVAC/R Association & Training Center - HVAC /R Vocational Training
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  • 204 E. Nora Ave, Spokane, WA 99207
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Northwest HVAC/R Courses

HomeBusiness ManagmentHVAC/R Service Related

HVAC/R Service Related

Course #2113

HVAC/R Service Related
 
Customer Service

Description

An overview of the business environment as it relates to HVAC/R service technicians and maintenance staff. Also includes resume writing software, interviewing and presentation skills, and customer relationships. Business management areas to include: grooming a long term employee, what to not do on the job, cost of doing business and overhead summaries. The creation of a “mock” company helps explain the dynamics of small business operations and decision making processes that affect HVAC/R industry employees.

Topics Included

  • Build a resume
  • Job interview skills
  • Business management skills

 

Course Information

  • Study Level:Training Center
  • DisciplineBusiness Managment, Training Center
  • Price:
Course No.: 2113

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About NW HVAC/R

Provides quality education and training, promoting the highest standards of workmanship, improving the quality of installation and service, and facilitating the enforcement of applicable codes and standards of the industry. The organization will gather and disseminate information on industry-related issues and provide input on local, state and federal regulations affecting the HVAC/R trade.

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  • (509) 747-8810
  • staff@inwhvac.org
  • 204 E. Nora Ave Spokane, WA 99207

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  • Home
  • Training Center
  • Continuing Education
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  • Contact Us