Description
An overview of the business environment as it relates to HVAC/R service technicians and maintenance staff. Also includes resume writing software, interviewing and presentation skills, and customer relationships. Business management areas to include: grooming a long term employee, what to not do on the job, cost of doing business and overhead summaries. The creation of a “mock” company helps explain the dynamics of small business operations and decision making processes that affect HVAC/R industry employees.
